Support overview
Customer Technical Support
In busy blood center NAT labs, there's no such thing as "9-to-5." You're working at all hours of the day and night, and so are we. The Novartis Diagnostics Customer Technical Support Team is always on call for PROCLEIX® Products users: 24 hours a day, 7 days a week, 365 days a year.
U.S. and Canada
800-452-6877
800-462-3938
Latin America
510-923-3757
France
01 55 49 00 36
01 55 49 01 69
Spain
902 123 286
0033 155 490 169
Germany
089/890 596 54
0033 155 490 169
Italy
800 905 205
0577 243 560
All other European countries
0033 155 490 036
0033 155 490 169
Middle East & Africa
0033 155 490 036
0033 155 490 169
Asia-Pacific
About Novartis Vaccines
Novartis Vaccines is a leader in providing products to fight more than 20 vaccine-preventable viral and bacterial diseases. Novartis Vaccines is the division researching novel treatments.
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Novartis Diagnostics is transforming the landscape of disease prevention, diagnosis, monitoring and treatment.